Buying a vehicle is something most people go into with their guard up, and I certainly was no exception. From the very beginning, I told Gwen I was skeptical based on past dealership experiences. She reassured me that Canobie Lake Toyota prides itself on being upfront, transparent, and easy to work with, and she and Finance Manager Nick lived up to that from our first conversation through delivery.
Gwen was fantastic from start to finish. She took the time to learn what was important to us, walked us through the different 4Runner trims, packages, colors, and accessories, and helped us narrow everything down without ever making us feel rushed or steered in any particular direction. My wife is a travel nurse, and with a cross-country move coming up (and hopefully a growing family in the future), we needed something larger and dependable. Once we decided on a black 2026 4Runner TRD Off-Road Premium, Gwen tracked down exactly the one we were looking for. Over the next few weeks, she kept us updated regularly, answered our questions promptly, and made the wait much easier.
When it came time to finalize everything, Nick carried that same approach into the finance office. He explained our options clearly, answered every question we had, and, best of all, the numbers we were quoted were the numbers we signed. No surprises, no last-minute games—just a smooth, professional experience from start to finish.
We couldn’t be happier with our new 4Runner. Looking back, it was absolutely the right decision for us, and they made the entire experience one we’ll remember for all the right reasons. If you’re in the market for a Toyota, I wouldn’t hesitate to recommend Canobie Lake Toyota. Ask for Gwen and Nick—you’ll be in good hands.