About Us
at Canobie Lake Toyota

Jen was so awesome! She treated me like I was her only customer. Didn’t miss a beat. Gave me updates weekly or every time I asked. I’d highly recommend Jen, and I will be telling allllll my friends and family to go to her!

Wilson at Canobie Lake Toyota was fantastic. He was patient in answering all of our calls and gave us a great deal!

Excellent service as always, Jen Lilly was amazing. I happened to be in the area, texted Jen if she was available. Was debating on trading in my Rav 4 for Tacoma. She was able to get me the truck the very next day! At a lower affordable price! Cant praise this place enough!

Jen and Canobie Lake Toyota were awesome! Jen provided me great service. I love my Camry! I highly recommend this dealership!

Jeff was informative and helpful when helping me shop for a car on my own and compare our options as someone who does not know cars well, highly recommend! Thanks Jeff!

Justin is an outstanding salesman and I think he is a great person to have on your sales team. Very happy with him and my purchase at cannibal Lake Toyota. Thank you very much.

I had a great experience. Nick was excellent—he worked hard to get me the vehicle I wanted, which I couldn’t find anywhere within 200 miles.

Excellent service✨

I recently purchased a vehicle from Canobie Lake Toyota and couldn’t be more satisfied with the entire experience. The sales process was transparent, smooth and pressure free. Milo, my sales person, was very friendly and knowledgeable. He was genuinely interested in helping me pick the right car. Moreover, Milo was patient, answered all my questions, and made sure I was comfortable in every step of the way. I would absolutely recommend Canobie Lake Toyota to anyone looking to buy a car and a top-notch customer experience. I’ll definitely be back to see Milo and especially when it’s time for my next car!

… I'm so grateful for all the attention Toyota gives me and the kindness of the girl Leyda Cordón ,This is the second time she's served me, and she's an incredible person. The dealer provides great service, providing convenience to the customer. Thank you 🥰👍🏻🚙

My overall experience was good despite the delays which I understand can not be avoided. The only issue is had was the salesman trying to get my husband to leave work early to pick up my car to meet the scheduling needs of the sales man and the windshield being so dirty it needed to be brought out back to be cleaned.

Car buying wasn't pleasant for me, until I found Canobie Lake Toyota. We bought a used Rav 4 for my daughter a year ago. It was a smooth and pleasant experience, and she lives her car. This year was my turn. I worked with Jen Lilly, who is professional, knowledgeable and kind. I was able to get a late model Highlander, exactly what I was looking for. Go see Jen. You won't be disappointed.

We had an amazing, smooth-going, and focused experience here at Toyota Canobie Lake with our salesman Milo! He was super kind and communicative, and supportive every step of the way. We’ve never had an experience as smooth as here!

First, I want to say this: Christian (sales) - 5 stars. Outstanding sales rep, great to work with, very polite, honest, and personable. Mark (sales manager) - 5 stars. Again, great to work with and very clear and transparent. Jay (finance/business manager) - 0 stars. Very unprofessional, pushy, dishonest, and condescending. Service Dept - 5 stars. Very helpful in setting up our first service appt and very nice and professional. Overall, I give this dealership 4 stars because they are very good, just have a bad apple in the batch. See below for details. Working with Mark and Christian was phenomenal. They weren’t pushy with my wife as she worked this deal through. Usually I’m the one having to do it but I didn’t have the time. I can’t say enough good things about Christian. He is awesome and fantastic to work with. He was so nice and kind. He kept us in the loop. He was phenomenal to work with and we will definitely try to purchase our next vehicle through him (hopefully a Tundra for me). Jay, the business manager, was a different story. I don’t know if this is just how he is or if he was intentionally being rude, but he was awful to work with. He came out telling us that unless we finance through the dealership’s bank, we can’t leave with the car. He said we can finance through the dealership then refinance with our bank. It made no sense cause I just wrote a $15,000 personal check, which isn’t any good until the money shows up. Checks can take 3-5 business days to clear. When I was mulling that option over he says to me “it’s called refinancing”, like I didn’t know what it was. I tried calling our bank and they said do what you want but we have to start a new loan application, the rate could change, etc. so we opted to stay with our bank and just that process in general is cumbersome. I am questioning if this is this truly the policy, or was this a tactic just to get us to finance. I totally get the business side of things, and the dealerships need to make money and have arrangements with the bank, but then we ended up being able to take the car anyways, same day, I felt I was being lied to. Jay also kept give me different rate numbers that started with matching our banks rate and slowly got higher and higher. Again, I felt like I was being lied to. When we went to the office to do the paperwork, he didn’t offer a seat to me (there were 3 of us, and two chairs had paperwork on them), I had to ask and hand the stuff to him. Normally I wouldn’t have thought much of it but the way he acted the whole time was just rude, unprofessional, and not customer service friendly at all. There was no handshake, maybe got a congrats and sent on our way. He came off as sneaky and angry when we wouldn’t purchase any of the extra add ons or finance through the dealership’s bank. Again, I can’t say enough good things about Christian. He was excellent. And he was so helpful getting us set up with our daughter, and showed us the play room. He also got us set up with the service department after we finished all the paperwork, and showed us around the car and how everything works once everything was all said and done. Honestly, I will come back just to work with him. I just hope something is done to address Jay and his poor attitude. I recommend this dealership to people for their sales and service departments, but beware of Jay of the finance department. If you are easily persuaded or pressured then you might want to consider going elsewhere.

5 out of 5 stars. Purchased new 1794 Tundra 4x4. Ask for Milo in sales.

I bought a Truck from Canobie Lake Toyota and couldn’t be happier. Everyone from Kevin in Sales to Luis in Financing to Sean in Service (and honorable mention to Rob Arey) were awesome and made the process very easy! They even took care of a concern 2 months after the purchase without charging me! Talk about going above and beyond! I definitely recommend them and will be back.

Excelente servicio y gran profesionalismo recomendado 100% Cristian fue muy amable y muy servicial muy agradecido

I always receive prompt service at Canobie Lake Toyota. Matt Ranzinger did the intake and I then enjoyed the quiet room to read. My car received an 85, 000 mile tire rotation and lube. Matt brought my car out and was very professional. Thank you. LorraineC

Another great experience purchasing a new vehicle with Jen. This is the fourth vehicle we have purchased from her it's always been a great experience with her and the whole team. From looking at vehicles to picking up the vehicle and everything in between! Unfortunately we had a tree fall in our yard and fell on our Toyota Highlander. And when this happened I told the team when we were looking for and they were able to set aside a nice vehicle for us to come check out as a replacement vehicle. Another great overall experience!

Great place. Mark Preston was the best. Made it simple and clear. Bob our sales rep understood our needs and did not pressured us. Will definitely send my friends